Team management
Brokerage admins manage the whole team from one place: who has a seat, and what they can see.
Brokerage, then Team, is the single roster. It lists every person in your brokerage, whether or not they have logged in yet, with their seat, license, status and last sign-in.
What you can do from a row
- Change their seat: Viewer, Agent, or Admin.
- Re-send an invite that never got accepted.
- Move their leads to another agent.
- Deactivate a seat, or remove the person entirely.
Agents see their own pipeline; admins see the whole brokerage. Your own row is the exception: you cannot deactivate or delete yourself, so those actions are switched off on it.
Team and Users were two tabs showing the same people with two different meanings of status. They are one Team tab now. The old Users address redirects here.
This is a brokerage-account feature. Solo accounts are a single seat, and the Team page is not part of a solo plan: opening its address shows a not-found page.
Need more help? Contact support.