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Setting the auto-reply timer

The auto-reply timer decides how long a REHL AI draft waits for you before it sends itself. Set it in brokerage settings under Automation. It is a per-agent setting: each agent's timer only applies to that agent's own leads.

Setting it

  1. Open brokerage settings and go to Automation.
  2. In the auto-reply card, enter a whole number of hours from 1 to 168 (one week).
  3. Save. The card confirms the window, for example: drafts that sit for 4h auto-send.
  4. To turn it off, clear the field and save. Blank means manual review only, and no draft ever sends itself.

What it covers

  • Email only. Text drafts are not auto-sent by the timer; they stay paused for your review.
  • Leads with an owning agent only. If a lead has nobody assigned, the timer skips it and the draft keeps waiting.

If you reply yourself before the window lapses, nothing automated fires. The timer is a safety net, not a replacement.

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